FAQs

I am a customer in the EU, why can’t I place an order on your website?

Since Brexit, the delivery costs, tax implications, and administrative burden of delivering to our EU customers has proven prohibitive for small businesses such as ours. We have reluctantly had to take the step of suspending delivery to individuals in the EU. You can still find our books via online retailers or email us at [email protected] if you want a delivery quote for multiple copies (we cannot accept any single-copy orders).

How can I get in touch with an author?

If this is for publicity purposes, please be in touch with Alison Alexanian. If this is another query, you can email us at [email protected]. Please note that we cannot give out authors’ contact details. 

How do I request an inspection copy for course use?

Please complete the inspection copy request form on the relevant book page or here

I am a journalist or book reviewer—how do I request a review copy?

Please complete the review copy request form on the relevant book page or here

How do I submit a book proposal?

Please find full instructions here.

What are your website delivery charges and postal timeframes?

UK: Free delivery within 5 working days.

EU: We are no longer able to deliver to individual customers in the EU.

Outside the UK (including the Republic of Ireland, but excluding all other EU countries): Airmail, not tracked, delivered within 60 days. Costs for delivery are calculated when you place your order, or you can contact [email protected] for a quote or to discuss delivery via a traceable method.

**Please note that customs charges may be incurred if applicable. It the buyer’s responsibility to cover such charges.

How do I use a discount code on your website?

If you have a discount code, just paste or type it into the ‘promo code’ box when purchasing the book on our website. Be sure to hit ‘Apply Promo Code’ before continuing to payment. You will see the discount applied before you make payment.

Where can I buy an ebook?

We do not sell ebooks direct from our website, but we highlight which titles are available as ebooks. These can be purchased from any major ebook retailer.

How do I become a Friend of Hurst or order a subscription as a gift?

Sign-up details and FAQs can be found here

How do I subscribe to Critical Muslim?

You can subscribe to a print or digital subscription here. If you have any questions about your subscription, please email  Kathleen May.

How do I hear about special offers and new titles?

You can sign up for our mailing list at the bottom of any page on this website, or follow us on Twitter @hurstpublishers.


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